Client

The client is a US-based leading provider of business and financial management solutions to small and mid-sized businesses, financial institutions, consumers, and accounting professionals.

What We Delivered

~70%

cost reduction by migrating
to AWS cloud

~3.5 million+

subscribers migrated to the new digital platform
with zero down-time

180+

countries supported with region-specific currency, compliance

Objective

The Client’s business objective was to expand globally through new launches and acquisitions, to keep pace with the growing customer base and contain the capital & operation cost at the same time.

To achieve these objectives, a single subscription entitlement management and billing platform that can support multiple currencies, region-specific regulatory compliance and localization, and integrate with multiple payment gateways was a necessity. This platform would serve the new subscribers acquired through new launches & acquisitions for all of their SaaS offerings across the world. Besides and all existing 3.5 million subscribers from region-specific legacy billing platforms would also be migrated to this platform.

Approach

  • The client partnered with Covalensedigital due to our extensive experience in implementing the Oracle Billing and Revenue Management products and capabilities
  • The implementation involved multiple areas of the client’s business
  • The Agile delivery approach coupled with E2E automation helped in accelerating the client’s time to market and supported the rapid pace of its business expansion
  • The implementation enabled faster delivery of value with greater quality and predictability, and greater aptitude to respond to change
  • The subscription monetization platform catered to region-wise compliance requirements and transactional, settlement and functional currencies with accurate reporting of Forex gain/loss

Agile Delivery Key Principles

  • Building and enhancing foundational capabilities for an improved experience
  • Onboarding new regions/acquisition to the new platform
  • Enhancing region-specific capabilities (region-specific tax rules, compliance, currencies, offering)
  • Incremental Launch with Region-wise customer migration

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